Sample Volunteer Service Agreement

If you are embarking on a volunteer program, it is important to have a solid agreement in place to ensure that everyone is on the same page and has a clear understanding of expectations. A volunteer service agreement is a written contract between a volunteer and an organization outlining the terms and conditions of the volunteer’s service.

Here is a sample volunteer service agreement that can be adjusted to fit the specific needs of your organization:

1. Introduction

This section of the agreement should introduce the organization and its mission, as well as outline the purpose and scope of the volunteer’s service. It should also include a statement indicating that the volunteer has read and agrees to abide by all policies and procedures of the organization.

2. Volunteer Roles and Responsibilities

In this section, outline the specific tasks and duties that the volunteer will be responsible for during their service. Be as specific as possible to avoid any confusion or miscommunication.

3. Time Commitment

Specify the expected time commitment for the volunteer, including the number of hours per week or month they are expected to contribute and any specific days or times they are expected to be available.

4. Training and Support

Outline the training and support that the organization will provide to the volunteer. This may include orientation, ongoing training, and any necessary tools or resources needed to perform their duties.

5. Confidentiality and Privacy

Include a section outlining the organization’s policies regarding confidentiality and privacy, and specify any expectations for the volunteer in this regard.

6. Code of Conduct

Clearly outline the organization’s expectations for the volunteer’s behavior, including expectations for professionalism, respect for others, and adherence to all policies and procedures.

7. Liability and Insurance

Include a section outlining any liability and insurance considerations, including any coverage the organization provides and any additional coverage the volunteer may need to carry.

8. Termination

Outline the circumstances under which the volunteer’s service may be terminated, as well as any notice requirements or other procedures that will be followed.

9. Signatures

Include a space at the end of the agreement for both the volunteer and a representative of the organization to sign and date the agreement.

Having a volunteer service agreement in place is a crucial step in ensuring that your volunteer program runs smoothly and effectively. By clearly outlining expectations, roles, and responsibilities, you can help ensure that everyone is working towards the same goals and that the volunteer’s service is a positive and rewarding experience for all involved.


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